Automated insights across revenue, team, services, customers and geography - then tell you what is working, what is not, and what to do next. Ask Grazi for action lists like lapsed clients or overdue grooms when you need them.
Insights
What happened, why it matters, what to do next
Revenue up 14% vs last period. Tuesdays are 40% empty.
Move 3 Saturday waitlist clients to Tue for $780/month extra.
Typical analytics show you what happened. Here is what actual business intelligence looks like.
"You had 247 appointments this month."
"247 appointments, up 14%. Tuesdays are 40% empty. Moving 3 waitlisted Saturday clients would add $780/month."
Revenue bar chart with no context.
Revenue trend with comparison overlay, forecast projection, and an insight explaining why March dipped.
Team listed in a table with appointment counts.
Utilisation bars (booked vs available hours), revenue per hour, workload balance insights, and dependency risk alerts.
Export to CSV. Figure it out yourself.
A full library of pre-written email drafts, personalised and ready to review: rebook reminders, VIP thank-yous, vaccination alerts, puppy welcome messages, and more.
Every observation tells you what happened, why it matters, and what to do next. Tap the help icon to see exactly how the numbers were calculated, step by step, using your real data.
48% of clients who visited this period already have their next appointment booked (31 of 65). 34 clients don't have a future booking yet.
These 34 clients are your highest churn risk. A quick “time to rebook” message could recover significant recurring revenue.
View 34 Not RebookedRevenue trended up 14.2% within this period, compared with the previous 30 days. Saturdays are your strongest day (avg $2,480.00). Tuesdays are the quietest working day.
Averaging $1,214.00 per day across 30 days.
How your forecast works
A step-by-step breakdown using your real numbers
The short version
We looked at your 90 days of performance. Your average day earns $1,214.00. Revenue is currently growing at +12.4%. So we project your next 30 days at $40,940.00.
We learn your weekly pattern
Some days are busier than others. We calculate a weighted average for each day of the week (recent days count more than older ones):
We project each future day
Day avg
Trend
Days
Forecast
Forecasts are estimates based on recent patterns. They cannot account for unexpected events, seasonal changes, or shifts in your business. Use as a guide, not a guarantee.
Compare against up to 3 prior periods, averaged and overlaid directly on your charts. Forecast forward using day-of-week weighted projections with trend detection.
Utilisation calculated from actual working hours, not assumptions. A part-timer working 3 days and fully booked shows high utilisation, not low.
Average utilisation
68%
1 Jun - 30 Jun 2026 · 30 days
Hours booked
312h
of 480h available
Idle hours
168h
across team & resources
Idle revenue opportunity
$14,280.00
if idle slots filled at current $/hr
Forward utilisation (next 30 / 60 / 90 days)
Based on bookings already on the calendar. Lower percentages mean more capacity to fill.
| Entity | Next 30 | Next 60 | Next 90 |
|---|---|---|---|
| Sarah | 108h71% | 146h48% | 132h29% |
| James | 84h55% | 97h32% | 78h17% |
Your customer data powers a marketing ideas engine that surfaces campaign opportunities specific to your client base. Doodle breeds in your area? Senior pets approaching milestones? Lapsed regulars drifting away? Petboost spots the patterns and suggests the campaigns, complete with ChatGPT prompts and Canva design briefs you can copy and deploy immediately.
A library of 100 pre-written email templates, each targeting a specific customer segment identified from your real data. Lapsed clients, puppy birthdays, vaccination expiries, VIP thank-yous, card-on-file requests: every segment is calculated automatically, every email is personalised with pet and owner names, and every send is one tap away.
5 interactive map modes reveal where your revenue comes from, where your customers are, and where growth opportunities hide. Filter by day of the week to spot weekday demand patterns.
Business Pulse
Tracking against your targets
Today
$1,240
9 appts
On target ($1,100.00)
This Week (to date)
$8,600
58 appts
93% of $9,200.00
Month to Date
$34,000
214 appts
85% of $40,000.00
Set a target and Business Pulse shows the actual against it while the day is still running. You find out on Tuesday that the week is behind, not once the month has closed.
At the foot of the Today, This Week and Overview tabs, Petboost writes the period up as a plain message. Pick the tone, copy it, paste it to the team.
Account Health Check
A quick review of your setup and recent booking behaviour
2 things to look at
1 needs attention. See your action plan for the fixes.
No appointment reminders are switched on
6 fields are required before a customer can book
Payments connected
72% of recent bookings recurring
Logo, colour and links in place
One screen that grades how your account is actually set up and tells you what to fix first. Every check that fails carries a button that takes you straight to the setting.
Every capability is designed to answer “so what?” and suggest “now what?” Not just charts. Actual business advice.
Data-driven observations across every tab and deep dive.
Revenue up 14% vs last period. Tuesdays are 40% empty.
Move 3 Saturday waitlist clients to Tue for $780/month extra.
Booked hours vs available hours, based on actual schedules.
Day-of-week projections with trend detection.
Pre-written, personalised, one tap to draft.
Revenue, customers, and demand mapped by suburb.
Every insight shows its working. No black boxes.
Compare against up to 3 prior periods.
Cross-dimensional analysis your accountant would charge for.
Drill into any team member or service.
Filters applied to revenue, volume, trends
Tab-specific data exports for every view.
Revenue per day, so your biggest earners and quiet days stand out.
How full each play area, suite, and station runs across the week.
Filter by date, payment type, and category. Export for bookkeeping.
Whether you are a solo groomer or a multi-location operation, the insights adapt to your business type and scale.
"Your Labradoodle full grooms average 85 minutes but you charge the same as a 60-minute Cavoodle groom. Breed-based pricing could add $320/month."
"60% of your revenue comes from 3 postcodes. Two adjacent suburbs have zero customers but high pet density."
"Rebook rate is 72%, but 8 clients who booked weekly have not rebooked in 30+ days. One-tap email drafts are ready."
"12 clients exhaust their 10-visit packs in 3 weeks. 60% historically repurchase within 7 days. The other 40% need a nudge."
"Average appointment value is $180 but ranges from $95 to $420. Top 10% are specialist consultations from returning clients."
"Sarah at Location A earns 30% more per hour than the team average. What is she doing differently?"
Typical analytics show you what happened. Here is what separates Petboost.
Every insight follows the pattern: what happened, why it matters, what to do next. With one-tap action buttons that take you directly to the relevant page or draft an email.
Tap the help icon on any insight to see exactly how the numbers were derived, step by step, using your real data. No black boxes. No "trust us" numbers.
Breed-driven economics, multi-pet household value, vaccination expiry monitoring, package depletion forecasting, seasonal demand patterns. Domain intelligence no generic tool can offer.
Day-of-week weighted forecasting with trend detection, revenue projections with confidence bands, vaccination expiry monitoring, and package depletion alerts.
19 campaign idea generators and 14 ready-to-send email segment templates, each backed by your real customer data. Segmented audiences, personalised messaging, ChatGPT prompts, and Canva design briefs: from insight to action in one tap, not a separate tool.
Revenue by suburb, customer dot maps, team coverage, weekday demand patterns, and suburb boundary analysis. See exactly where your business thrives and where opportunities hide.
Design Principle
We count clicks like a chef counts ingredients. Create an appointment in one click. View a customer in one click. Toggle AI with a keyboard shortcut.
Trusted Industry Infrastructure
Powering businesses Australia-wide big & small
250+
pet businesses
300,000+
bookings processed
9
specialised business types
Shown at a regional level. Exact locations and counts are never disclosed.
"Built by people who actually walk into salons"
"I bought this salon in Brisbane at the start of the year with my wife Andi. I've run businesses for 35 years but never a grooming salon, so I inherited a team of groomers, a full client book & software I hadn't chosen. This salon had been through several systems over the years & nobody here had any appetite for doing it again. I was extremely reluctant. I'm very glad we did. What stands out is that Petboost is built by people who actually understand this industry. I asked them once how to handle a price rise & instead of just answering me they went & wrote a proper guide on it for the industry. When I showed them the whiteboard my team writes out & rubs off every day, they'd already seen the same board taped up in salons interstate. They moved our data properly, which is the part I dreaded most. Reception takes payment on the card reader at the counter against the booking, so nothing gets written down twice. The reporting is what changed how I run it. I can see which days are running over capacity & which aren't, & which parts of the menu are earning. That turned a decision about taking on another groomer from a gut feel into something I could actually look at. I've used a lot of software over 35 years. This is the best in its field in Australia."
Craig H
The Grooming Salon - QLD
"Up to 80 dogs a day, and we have stopped chasing payments"
"We're a doggy daycare and grooming salon on the Gold Coast and can have up to 80 dogs booked in on our busiest days with a team of around 10, so there's a lot happening at once. We changed over from Gingr in April and were definitely nervous about moving everything across, but it ended up being the easy part. They moved all of our customers, dogs, photos and information across and we were using the new system within about two weeks. Having cards on file has been one of our favourite changes because we're not constantly following up payments any more, and around 4 in 10 of our bookings are now made online, which takes a lot of pressure off the phone when we're busy with the dogs. Our regular daycare dogs already sit in the diary as recurring bookings, and in four months we've had almost no no-shows. We also really like that they're Australian. Being able to ask a question and actually get help from someone in our timezone makes a huge difference."
Suzi Pooch
Suzi Pooch Doggy Daycare & Dog Grooming - QLD
"Within just 2 days my calendar was up and running"
"Huge shout out to the team at Petboost. After months of wasting time and money trialling other software, dealing with endless setup issues and ongoing emails, I finally threw in the towel and gave Petboost a go. Within just 2 days, all of my client information had been transferred, services created, staff added, and my calendar was up and running. Every question I've had has been answered so quickly, and the support team has been incredible throughout the entire setup process. The software itself is so well thought out and easy to navigate. From appointments and invoicing to pet profiles, grooming notes, banking integration and automation, everything just works seamlessly. It already feels like it's saving me hours of admin, and I can't wait to keep customising it over the coming months. I'm genuinely impressed with how smooth the transition has been. If you're a pet business looking for new software, I'd absolutely recommend giving Petboost a look."
Meg O
Hounds with Hair - QLD
"Incredible support through a huge transition"
"We quickly outgrew our previous scheduling system, and Frazer was incredible in supporting us through what was a huge transition. Moving our entire business - 15 staff, 2 salons, 5 trailers, plus grooming, daycare, boarding, and behavioural training - was no small task. The level of support, training, and one-on-one guidance we received made all the difference. It allowed us to get up and running quickly and seamlessly, while continuing to operate the business throughout the transition. Our clients have also given great feedback - the online booking system is far easier to use than our previous one. We highly recommend Petboost to businesses of any size."
Melissa M
McKinnons Dogwash and Grooming - NSW
"Streamlined Booking with Exceptional Support"
"I really appreciate that Petboost Business is Australian, and the owners are very hands-on, striving to make the product the best possible for my business. It has drastically reduced my admin time compared to previous systems. I love the new two-way SMS feature and the live availability calendar. The system is intuitive and easy for both my clients and staff to use without the need for extensive training. If any issues arise, they're usually fixed the same day. They're constantly rolling out new features. Petboost Business also connects to Stripe and Xero, which is a big plus. Initial setup was incredibly easy since Frazer came to our business and set it up with me."
Conor
Dogs of Melbourne - VIC
"Switching to Petboost has been fantastic"
"Our whole process of switching from our old software to Petboost has been fantastic. Frazer has been incredibly supportive from day one, which made the changeover feel smooth and well guided. Now we can manage all our services easily in one place, and the ability to combine both daycare and grooming bookings has been especially helpful. Petboost is not only easy to use and logical, but the pricing is very competitive. It's also a big plus that it's Australian owned and operated. Streamlining communication between clients and the business, while also reducing admin time, has been amazing. It's made things feel much more organised and easier to manage day to day."
Annie
Houndz Paradise
"A game changer for our business"
"We've been using Petboost for Total Paws Dog Grooming and honestly, it's been a game changer for our business. The booking system is super easy for our clients to use, and it's taken a huge amount of back-and-forth out of scheduling. Everything is streamlined, professional, and just works the way you want it to. From reminders to managing appointments, it's saved us time every single day and helped us present a much more polished experience."
Total Paws Dog Grooming
Total Paws Dog Grooming
"Best in market software for Pet Care industries"
"Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique. There is nothing I dislike about Petboost: the owner and developer, Frazer, is making constant improvements, so I'm sure any small areas of opportunity are being addressed. We needed a system to improve efficiency with scheduling, notifications, communication and customer experience, and Petboost delivers that."
Jonathon & Chris
Hollywoof Walks
"Switched from a US system after 6 years. Never looked back."
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Aussie owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."
Sacha
My Dogs Daycare - QLD
"The automatic payments feature is a blessing"
"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."
Fion C
Fion's Dog Training - NSW
"Clear, Client-Friendly Booking Tool with Responsive Support"
"As a dog trainer it is difficult to find software that does all of the things that you need it to do. Petboost is tailored specifically to the animal industry having features that no other booking system I have used previously has. I have worked in the industry for a number of years in grooming, daycare & training & have always had to use a mish mash of a number of systems & trackers to book & collect money. For my training business this software does everything I need it to do so I don't have to keep track of a number of different aspects across various platforms. It has simplified my life immensely."
Liz D
Fetch & Focus - QLD
"I no longer have to chase clients for late payments"
"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."
Camille H
Trail Sniffers - NSW
"Zero missed payments. Zero no-shows."
"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."
Annika L
Hound Health Bondi - NSW
"Foolproof, Easy-to-Use Booking with All the Accessories I Needed"
"Petboost is foolproof, easy to use, access and has all the accessories that I was seeking in an online booking platform. I genuinely love the AI Grazi, the talking dog - every time I need help locating or using a feature, Grazi helps me. I have used her to find invoices, change my reminder schedule and to locate appointments. Petboost provides a multi-purpose booking site for my small business. I needed a booking site that was accessible to clients and could allow me to load multiple locations for different days. The system provides reminders, uses both SMS and email, and has a card-on-file feature that holds funds securely. Essentially Petboost is making my job easier by doing the hard admin work for me."
Jade
Toof Petcare
Everything you need to know about getting answers from your data.
Dozens of automated insights, revenue forecasting, team utilisation, ready-to-use email templates, and geographic intelligence. Built for pet businesses that want to run smarter, not harder.
