Auto-charge cards on file, SMS payment links, pre-authorisation protection, branded invoices, and Xero-ready accounting. No more chasing payments or manual reconciliation.
Kiwi · Full Groom (Large)
Bichon Frisé · with Dave
Secured by Stripe · PCI Level 1
72hr
Early Card Validation
20+
Hours Saved Monthly
$0
Setup Cost
The appointment ends. The invoice generates. The card charges. The receipt sends. You are already on your next walk.
Card on file captured
Pre-auth validates card
Auto-charge initiated
Funds in your account
Card surcharging is banned in Australia from 1 October 2026 (eftpos, Visa and Mastercard debit, prepaid and credit). The compliant approach most industries already use is to build processing costs into your standard prices, so customers see one all-in price with no surcharge line and your margin is protected on every booking. The same RBA reforms lower card interchange caps from that date, reducing card costs over time; cash and bank transfer carry no processing fees. Read the RBA announcement.
Six steps that used to eat your evening, now handled automatically between checkout and your next booking.
Cards on file charged automatically after service completion. No chasing payments, no awkward conversations. Get paid every time.
Cards validated 72 hours before service. Catch declined cards before the appointment day. Dramatically reduce no-shows.
Send payment requests via SMS for customers without card on file. One tap to pay with higher collection rates than email.
Professional invoices with your logo, colours, and ABN. PDF receipts delivered automatically. Look professional on every transaction.
Include your bank account details on invoices for customers who prefer direct bank transfer. Professional invoicing for all payment preferences.
When a card payment fails, Petboost automatically initiates recovery. SMS payment links and retry logic ensure you capture revenue that would otherwise be lost.
Stripe WisePOS E terminal for walk-ins and counter payments. Tap, chip, Apple Pay, or Google Pay. Syncs automatically with your bookings.
Connect to Xero in 5 minutes. Every payment matches every booking automatically. Zero manual reconciliation.
Card on file charges automatically when the appointment completes. Invoice generated, receipt sent, Stripe Bank Feeds updated. The payment conversation simply disappears.
Auto-finalise appointments
Finalise the invoice and prepare for payment
Auto-pay invoices
Charge card on file 30 min after finalisation
Kiwi
Bichon Frisé · Full Groom (Large)
Pre-hold funds
Hold card on file 72 hours before appointment
Pre-authorise the card 72 hours before the appointment. A heads-up notification goes to the pet owner 74 hours before. Failed cards get flagged before the no-show happens.
Send a Stripe payment link via SMS. The pet owner taps, pays, and receives a receipt. No app, no login, no friction.
$120.00 · Full Groom (Large)
Stripe · 3 Apr
Kiwi
Pawfect Grooming · Tue 10:00am
Stripe Bank Feeds connect directly to Xero. Every transaction is linked to its appointment. Zero manual reconciliation.
A declined payment carries the reason from the bank in plain English, on the appointment and in the customer wallet. Insufficient funds, an expired card, a security code that did not match. The customer sees the same reason, written for them.
Payment & Card Activity
FilterToday
Payment successful
$54.00 charged to Visa •••• 4242
Card hold placed
$120.00 hold placed on Visa •••• 4242
Yesterday
Refund complete
$54.00 refunded to Visa •••• 4242
Payment declined
$54.00 charge failed on Visa •••• 4242.
Decline Reason:
Your card was declined.
Petboost Payments, secured by Stripe. Australian rates, automatic charging, and zero manual reconciliation.
Book → Pre-Auth → Complete → Auto-Charge, all automatic.
Saved securely via Stripe. Required before booking.
Branded invoices with your ABN, generated instantly.
One tap to pay from any phone.
Hi Sarah! Your payment of $85.00 is ready.
pay.petboost.com/p/abc123Direct to Xero.
Send personalised, secure payment links directly to your customers' phones. Perfect for customers who prefer not to store their card on file, or when you want upfront payment before service.
One-Tap Payment
Customers tap the link and pay instantly with Apple Pay, Google Pay, or card
Higher Collection Rates
SMS payment links have significantly higher open and completion rates than email
Branded & Secure
Your business name appears on the payment page. Powered by Stripe with bank-level security.
SMS Payment Link Fees
Hound Health Bondi
Hi Frazer, Hound Health Bondi has sent you a secure payment link for Day Retreat Visit x1:
https://buy.stripe.com/9B64gz7hYf6S2Xm2k7fYY09
Amount: A$1.00
(no-reply)
Just now
Perfect for walk-ins and counter payments. The Stripe WisePOS E terminal syncs directly with your Petboost bookings.
Based on real usage data from pet businesses using Petboost.
Manual process
Fully automatic
A lot of businesses still do this out of habit, but under current ATO guidance it's genuinely more admin than necessary.
5 steps • 10+ min per sale
Manually in Xero/MYOB
Days or weeks...
Bank transfer or card
Find invoice, match to bank feed
If customer needs it
Unnecessary duplication: You end up duplicating the same information across systems for no real compliance benefit under current ATO guidance.
2 steps • 0 min admin
Card on file via Stripe
Clean data for your accountant
Tax invoice receipt?
Available on-demand from Customer Portal
That's ~$400/week at $50/hr
These guidelines apply to Australian businesses registered for GST. Always consult with your accountant for advice specific to your situation.
These aren't trivial feature differences. They're architectural advantages that solve real customer pain points.
Automate as much or as little as you want, from booking to payment. With 50%+ of appointments self-service and 70%+ booked after hours, the admin looks after itself and your front desk stays calm. Customers book, confirm, pay, and get reminded without a single phone call.
Two modes for different workflows. Magic Availability Check handles availability-checked bookings with confidence. Quick Create gives you direct control to schedule without restrictions.
Get paid automatically. Built-in invoices branded with your logo, colours & ABN. Connect to Xero Bank Feeds so the accounting reconciles itself. We use Stripe under the hood to securely manage all payment processing.
Customers buy 10-walk bundles at 3am, credits automatically apply at checkout. Lock in recurring revenue with zero admin work.
Never overbook your facilities. Set precise limits for every kennel, play area, grooming station, and van.
Purpose-built for dog trainers. Not recurring appointments pretending to be courses.
Dozens of automated insights analyse your revenue, team, services, customers, and geography. Period-over-period comparisons, forecasting, and ready-to-use email templates.
You only pay for what you use. No footnotes, no surprises. Share this with your accountant.
| Payment Method | Petboost Fee | Stripe Processing | Notes |
|---|---|---|---|
| Auto-charge (card on file) | - | - | Build into pricing |
| SMS payment link | - | - | Build into pricing |
| In-person terminal (WisePOS E) | - | - | No booking fee on terminal payments |
| External EFTPOS (SmartPay, Zeller, Square, etc.) | - | - | Record as paid in Petboost |
| Cash payment | - | - | Record as paid in Petboost |
| Bank transfer | - | - | Record as paid in Petboost |
Auto-charge (card on file)
Petboost
- Max, - Pro and Flex
Stripe
-
Notes
Build into pricing
SMS payment link
Petboost
- Max, - Pro and Flex
Stripe
-
Notes
Build into pricing
In-person terminal (WisePOS E)
Petboost
Included
Stripe
-
Notes
No booking fee on terminal payments
External EFTPOS (SmartPay, Zeller, Square, etc.)
Petboost
$0
Stripe
$0
Notes
Record as paid in Petboost
Cash payment
Petboost
$0
Stripe
$0
Notes
Record as paid in Petboost
Bank transfer
Petboost
$0
Stripe
$0
Notes
Record as paid in Petboost
Petboost booking fees are - on Max and - on Pro and Flex. Stripe processing is a separate Stripe charge. Card surcharging is banned in Australia from 1 October 2026, so most businesses build these fees into their standard pricing. View our accountant and advisor guide.
-
Stripe processing on a $100 groom
-
transactions paid for by one prevented no-show
$0
monthly fees, setup fees, or hidden charges
Quick and Easy vs. Slow and Careful.
Charging a card on file happens automatically after service: no clicks from you. But processing a refund requires deliberate confirmation with clear amounts and reasons. We design payment flows with intent: instant where it saves time, careful where it protects money.
Trusted Industry Infrastructure
Powering businesses Australia-wide big & small
250+
pet businesses
300,000+
bookings processed
9
specialised business types
Shown at a regional level. Exact locations and counts are never disclosed.
"Built by people who actually walk into salons"
"I bought this salon in Brisbane at the start of the year with my wife Andi. I've run businesses for 35 years but never a grooming salon, so I inherited a team of groomers, a full client book & software I hadn't chosen. This salon had been through several systems over the years & nobody here had any appetite for doing it again. I was extremely reluctant. I'm very glad we did. What stands out is that Petboost is built by people who actually understand this industry. I asked them once how to handle a price rise & instead of just answering me they went & wrote a proper guide on it for the industry. When I showed them the whiteboard my team writes out & rubs off every day, they'd already seen the same board taped up in salons interstate. They moved our data properly, which is the part I dreaded most. Reception takes payment on the card reader at the counter against the booking, so nothing gets written down twice. The reporting is what changed how I run it. I can see which days are running over capacity & which aren't, & which parts of the menu are earning. That turned a decision about taking on another groomer from a gut feel into something I could actually look at. I've used a lot of software over 35 years. This is the best in its field in Australia."

Craig H
The Grooming Salon - QLD
"Up to 80 dogs a day, and we have stopped chasing payments"
"We're a doggy daycare and grooming salon on the Gold Coast and can have up to 80 dogs booked in on our busiest days with a team of around 10, so there's a lot happening at once. We changed over from Gingr in April and were definitely nervous about moving everything across, but it ended up being the easy part. They moved all of our customers, dogs, photos and information across and we were using the new system within about two weeks. Having cards on file has been one of our favourite changes because we're not constantly following up payments any more, and around 4 in 10 of our bookings are now made online, which takes a lot of pressure off the phone when we're busy with the dogs. Our regular daycare dogs already sit in the diary as recurring bookings, and in four months we've had almost no no-shows. We also really like that they're Australian. Being able to ask a question and actually get help from someone in our timezone makes a huge difference."

Suzi Pooch
Suzi Pooch Doggy Daycare & Dog Grooming - QLD
"Within just 2 days my calendar was up and running"
"Huge shout out to the team at Petboost. After months of wasting time and money trialling other software, dealing with endless setup issues and ongoing emails, I finally threw in the towel and gave Petboost a go. Within just 2 days, all of my client information had been transferred, services created, staff added, and my calendar was up and running. Every question I've had has been answered so quickly, and the support team has been incredible throughout the entire setup process. The software itself is so well thought out and easy to navigate. From appointments and invoicing to pet profiles, grooming notes, banking integration and automation, everything just works seamlessly. It already feels like it's saving me hours of admin, and I can't wait to keep customising it over the coming months. I'm genuinely impressed with how smooth the transition has been. If you're a pet business looking for new software, I'd absolutely recommend giving Petboost a look."
Meg O
Hounds with Hair - QLD
"Incredible support through a huge transition"
"We quickly outgrew our previous scheduling system, and Frazer was incredible in supporting us through what was a huge transition. Moving our entire business - 15 staff, 2 salons, 5 trailers, plus grooming, daycare, boarding, and behavioural training - was no small task. The level of support, training, and one-on-one guidance we received made all the difference. It allowed us to get up and running quickly and seamlessly, while continuing to operate the business throughout the transition. Our clients have also given great feedback - the online booking system is far easier to use than our previous one. We highly recommend Petboost to businesses of any size."


Melissa M
McKinnons Dogwash and Grooming - NSW
"Streamlined Booking with Exceptional Support"
"I really appreciate that Petboost Business is Australian, and the owners are very hands-on, striving to make the product the best possible for my business. It has drastically reduced my admin time compared to previous systems. I love the new two-way SMS feature and the live availability calendar. The system is intuitive and easy for both my clients and staff to use without the need for extensive training. If any issues arise, they're usually fixed the same day. They're constantly rolling out new features. Petboost Business also connects to Stripe and Xero, which is a big plus. Initial setup was incredibly easy since Frazer came to our business and set it up with me."

Conor
Dogs of Melbourne - VIC
"Switching to Petboost has been fantastic"
"Our whole process of switching from our old software to Petboost has been fantastic. Frazer has been incredibly supportive from day one, which made the changeover feel smooth and well guided. Now we can manage all our services easily in one place, and the ability to combine both daycare and grooming bookings has been especially helpful. Petboost is not only easy to use and logical, but the pricing is very competitive. It's also a big plus that it's Australian owned and operated. Streamlining communication between clients and the business, while also reducing admin time, has been amazing. It's made things feel much more organised and easier to manage day to day."

Annie
Houndz Paradise
"A game changer for our business"
"We've been using Petboost for Total Paws Dog Grooming and honestly, it's been a game changer for our business. The booking system is super easy for our clients to use, and it's taken a huge amount of back-and-forth out of scheduling. Everything is streamlined, professional, and just works the way you want it to. From reminders to managing appointments, it's saved us time every single day and helped us present a much more polished experience."

Total Paws Dog Grooming
Total Paws Dog Grooming
"Best in market software for Pet Care industries"
"Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique. There is nothing I dislike about Petboost: the owner and developer, Frazer, is making constant improvements, so I'm sure any small areas of opportunity are being addressed. We needed a system to improve efficiency with scheduling, notifications, communication and customer experience, and Petboost delivers that."

Jonathon & Chris
Hollywoof Walks
"Switched from a US system after 6 years. Never looked back."
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Aussie owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."


Sacha
My Dogs Daycare - QLD
"The automatic payments feature is a blessing"
"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."


Fion C
Fion's Dog Training - NSW
"Clear, Client-Friendly Booking Tool with Responsive Support"
"As a dog trainer it is difficult to find software that does all of the things that you need it to do. Petboost is tailored specifically to the animal industry having features that no other booking system I have used previously has. I have worked in the industry for a number of years in grooming, daycare & training & have always had to use a mish mash of a number of systems & trackers to book & collect money. For my training business this software does everything I need it to do so I don't have to keep track of a number of different aspects across various platforms. It has simplified my life immensely."

Liz D
Fetch & Focus - QLD
"I no longer have to chase clients for late payments"
"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."


Camille H
Trail Sniffers - NSW
"Zero missed payments. Zero no-shows."
"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."


Annika L
Hound Health Bondi - NSW
"Foolproof, Easy-to-Use Booking with All the Accessories I Needed"
"Petboost is foolproof, easy to use, access and has all the accessories that I was seeking in an online booking platform. I genuinely love the AI Grazi, the talking dog - every time I need help locating or using a feature, Grazi helps me. I have used her to find invoices, change my reminder schedule and to locate appointments. Petboost provides a multi-purpose booking site for my small business. I needed a booking site that was accessible to clients and could allow me to load multiple locations for different days. The system provides reminders, uses both SMS and email, and has a card-on-file feature that holds funds securely. Essentially Petboost is making my job easier by doing the hard admin work for me."

Jade
Toof Petcare
Features that work together for predictable income.
Everything you need to know about Petboost payments.