Both pet parents can book, pay and get updates from one pet profile - add a second mobile and they log in with their own number. No app. No passwords. Works on any device.

Kiwi
0
Passwords to remember
70%+
Book after hours
90%
Intake during booking
No app downloads, no passwords, no onboarding friction. Pet owners enter their phone number, receive a code, and they are in. Returning customers are recognised instantly.
Mobile Number
Pet name, breed, weight, allergies, vaccination status, and owner details, all collected naturally during the booking flow. No separate onboarding forms to chase.
Pick the first date and time, then add up to nine more. Each extra date is checked against that time on its own, and each one becomes its own appointment, charged separately.
Booking more than once?
Add up to 9 more dates. Each one is a separate appointment, charged separately.
Confirm your extra dates
Your booking is at 9:30 AM. We are checking whether each extra date has that time free.
Tue 4 Mar - Present
Pet owners buy 5-pack, 10-pack, or 20-pack bundles through their portal at any time. Credits are immediately available and automatically deducted at checkout.
Every pet has a comprehensive profile with breed, weight, medical conditions, vaccination certificates, grooming preferences, and care notes. Pet owners can update their own details.

Kiwi
Emma
Owner
Your pets
Bella
Cavoodle
Jack
Partner
Your pets
Bella
Cavoodle
One account, both signed in
Emma and Jack manage Bella together
A pet owner account is no longer tied to a single phone. Add a second number, labelled "Partner" or "Mum", and that person signs in with their own phone and a one-time code. Everyone sees the same pets, bookings and history, with no shared password to pass around.
A customer who has already booked can open their appointment and add a nail trim, a teeth clean or a retail product themselves. They can move a booked stay too, without a phone call either way.
Add Extras
ConfirmedNail trim
$15.00
Teeth clean
$18.00
Deshedding treatment
$25.00
Payment & Card Activity
FilterToday
Payment successful
$54.00 charged to Visa •••• 4242
Card hold placed
$120.00 hold placed on Visa •••• 4242
Yesterday
Refund complete
$54.00 refunded to Visa •••• 4242
Payment declined
$54.00 charge failed on Visa •••• 4242.
Decline Reason:
Your card was declined.
Everything outstanding sits in one place in the customer wallet, appointment charges and membership payments together, each with the reason it failed written for them.
Give your pet owners a booking experience they will actually use. Works on any device, any browser.
No passwords. No app downloads. Just their phone number.
Book multiple pets in a single flow.
Purchase and track package balances.
Upload certificates, get expiry alerts.
View past and upcoming appointments.
Photos and notes after every visit.
Drag-and-drop vaccination documents.
Add and manage cards securely.
Open Quick Pass in the app and show the code. Reception scans it and your pet's appointment starts - no forms, no queue.
The owner taps Quick Pass and their pet’s code appears in the app.
Reception scans it with any camera to pull up the pet in a tap.
The appointment moves to in progress and lands on Mission Control.
Pet owners are tired of downloading apps for every business they visit. Most sit unused, taking up storage space. Petboost works instantly in any browser.
What customers hate
What customers love
No passwords to remember. No "forgot password" emails. Just phone number verification via SMS. Returning customers are instantly recognised.
No account to create. No password to remember. No app to download. Whether your customer is 25 or 75, they can book in seconds.
Returning customers detected instantly
One-time code sent to their phone
Pets, preferences, and cards pre-loaded
The booking flow progressively collects essentials without a 20-field form upfront. For signed waivers, behavioural assessments, and service-specific questionnaires, link dedicated intake forms that auto-send on booking or fill inline at checkout.
Core details you'd put on an intake form
From phone number to confirmed booking. Every step designed for speed and simplicity.
Instant customer recognition
Just a phone number to start. We instantly detect if you're a returning customer with saved pets and preferences.
Allergies, grooming preferences, vaccination certificates, care notes. Everything persists across bookings and is visible to your staff.
Name, breed, weight, birthdate, photo, microchip, insurance details.
Allergies, dietary requirements, anxiety triggers, behavioural traits.
Clipper blade sizes, styling notes, handling preferences, care instructions.
Certificate uploads with expiry tracking, auto-compliance checking.
Terms acceptance, waivers, service agreements, all timestamped.
Cards on file, package credits, transaction history, receipts.
Pet owners never lose a photo again. Every session's photos live in a gorgeous gallery they can browse any time, or view pinned on an interactive map showing exactly where each moment happened.
Every photo from every appointment, organised by date. Favourite the best ones, filter by pet, and relive every session.
See exactly where each photo was taken. Every walk, every park, every beach, pinned on an interactive map with the actual photo as the marker.
When a returning customer enters their phone number, magic happens. All their pets, preferences, and payment methods are pre-loaded instantly.
Average time for returning customer to book
It's about making things easy for you. For anyone who has questions about the booking system, Simulation Mode makes it simple to work through things together, whether availability or eligibility isn't behaving the way you expect.
Step through the full booking flow as a specific pet owner. See which services they qualify for, what availability looks like, and how pricing is presented.
Preview the exact onboarding experience: which steps remain, what information is needed, and whether payment or terms are still outstanding.
These aren't trivial feature differences. They're architectural advantages that solve real customer pain points.
Automate as much or as little as you want, from booking to payment. With 50%+ of appointments self-service and 70%+ booked after hours, the admin looks after itself and your front desk stays calm. Customers book, confirm, pay, and get reminded without a single phone call.
Two modes for different workflows. Magic Availability Check handles availability-checked bookings with confidence. Quick Create gives you direct control to schedule without restrictions.
Get paid automatically. Built-in invoices branded with your logo, colours & ABN. Connect to Xero Bank Feeds so the accounting reconciles itself. We use Stripe under the hood to securely manage all payment processing.
Customers buy 10-walk bundles at 3am, credits automatically apply at checkout. Lock in recurring revenue with zero admin work.
Never overbook your facilities. Set precise limits for every kennel, play area, grooming station, and van.
Purpose-built for dog trainers. Not recurring appointments pretending to be courses.
Dozens of automated insights analyse your revenue, team, services, customers, and geography. Period-over-period comparisons, forecasting, and ready-to-use email templates.
Invisible Software.
Your customers never download an app. Never remember a password. They verify with their phone number, book in seven taps, and put their phone away. The best experience is the one they barely notice.
Trusted Industry Infrastructure
Powering businesses Australia-wide big & small
250+
pet businesses
300,000+
bookings processed
9
specialised business types
Shown at a regional level. Exact locations and counts are never disclosed.
"Built by people who actually walk into salons"
"I bought this salon in Brisbane at the start of the year with my wife Andi. I've run businesses for 35 years but never a grooming salon, so I inherited a team of groomers, a full client book & software I hadn't chosen. This salon had been through several systems over the years & nobody here had any appetite for doing it again. I was extremely reluctant. I'm very glad we did. What stands out is that Petboost is built by people who actually understand this industry. I asked them once how to handle a price rise & instead of just answering me they went & wrote a proper guide on it for the industry. When I showed them the whiteboard my team writes out & rubs off every day, they'd already seen the same board taped up in salons interstate. They moved our data properly, which is the part I dreaded most. Reception takes payment on the card reader at the counter against the booking, so nothing gets written down twice. The reporting is what changed how I run it. I can see which days are running over capacity & which aren't, & which parts of the menu are earning. That turned a decision about taking on another groomer from a gut feel into something I could actually look at. I've used a lot of software over 35 years. This is the best in its field in Australia."

Craig H
The Grooming Salon - QLD
"Up to 80 dogs a day, and we have stopped chasing payments"
"We're a doggy daycare and grooming salon on the Gold Coast and can have up to 80 dogs booked in on our busiest days with a team of around 10, so there's a lot happening at once. We changed over from Gingr in April and were definitely nervous about moving everything across, but it ended up being the easy part. They moved all of our customers, dogs, photos and information across and we were using the new system within about two weeks. Having cards on file has been one of our favourite changes because we're not constantly following up payments any more, and around 4 in 10 of our bookings are now made online, which takes a lot of pressure off the phone when we're busy with the dogs. Our regular daycare dogs already sit in the diary as recurring bookings, and in four months we've had almost no no-shows. We also really like that they're Australian. Being able to ask a question and actually get help from someone in our timezone makes a huge difference."

Suzi Pooch
Suzi Pooch Doggy Daycare & Dog Grooming - QLD
"Within just 2 days my calendar was up and running"
"Huge shout out to the team at Petboost. After months of wasting time and money trialling other software, dealing with endless setup issues and ongoing emails, I finally threw in the towel and gave Petboost a go. Within just 2 days, all of my client information had been transferred, services created, staff added, and my calendar was up and running. Every question I've had has been answered so quickly, and the support team has been incredible throughout the entire setup process. The software itself is so well thought out and easy to navigate. From appointments and invoicing to pet profiles, grooming notes, banking integration and automation, everything just works seamlessly. It already feels like it's saving me hours of admin, and I can't wait to keep customising it over the coming months. I'm genuinely impressed with how smooth the transition has been. If you're a pet business looking for new software, I'd absolutely recommend giving Petboost a look."
Meg O
Hounds with Hair - QLD
"Incredible support through a huge transition"
"We quickly outgrew our previous scheduling system, and Frazer was incredible in supporting us through what was a huge transition. Moving our entire business - 15 staff, 2 salons, 5 trailers, plus grooming, daycare, boarding, and behavioural training - was no small task. The level of support, training, and one-on-one guidance we received made all the difference. It allowed us to get up and running quickly and seamlessly, while continuing to operate the business throughout the transition. Our clients have also given great feedback - the online booking system is far easier to use than our previous one. We highly recommend Petboost to businesses of any size."


Melissa M
McKinnons Dogwash and Grooming - NSW
"Streamlined Booking with Exceptional Support"
"I really appreciate that Petboost Business is Australian, and the owners are very hands-on, striving to make the product the best possible for my business. It has drastically reduced my admin time compared to previous systems. I love the new two-way SMS feature and the live availability calendar. The system is intuitive and easy for both my clients and staff to use without the need for extensive training. If any issues arise, they're usually fixed the same day. They're constantly rolling out new features. Petboost Business also connects to Stripe and Xero, which is a big plus. Initial setup was incredibly easy since Frazer came to our business and set it up with me."

Conor
Dogs of Melbourne - VIC
"Switching to Petboost has been fantastic"
"Our whole process of switching from our old software to Petboost has been fantastic. Frazer has been incredibly supportive from day one, which made the changeover feel smooth and well guided. Now we can manage all our services easily in one place, and the ability to combine both daycare and grooming bookings has been especially helpful. Petboost is not only easy to use and logical, but the pricing is very competitive. It's also a big plus that it's Australian owned and operated. Streamlining communication between clients and the business, while also reducing admin time, has been amazing. It's made things feel much more organised and easier to manage day to day."

Annie
Houndz Paradise
"A game changer for our business"
"We've been using Petboost for Total Paws Dog Grooming and honestly, it's been a game changer for our business. The booking system is super easy for our clients to use, and it's taken a huge amount of back-and-forth out of scheduling. Everything is streamlined, professional, and just works the way you want it to. From reminders to managing appointments, it's saved us time every single day and helped us present a much more polished experience."

Total Paws Dog Grooming
Total Paws Dog Grooming
"Best in market software for Pet Care industries"
"Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique. There is nothing I dislike about Petboost: the owner and developer, Frazer, is making constant improvements, so I'm sure any small areas of opportunity are being addressed. We needed a system to improve efficiency with scheduling, notifications, communication and customer experience, and Petboost delivers that."

Jonathon & Chris
Hollywoof Walks
"Switched from a US system after 6 years. Never looked back."
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Aussie owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."


Sacha
My Dogs Daycare - QLD
"The automatic payments feature is a blessing"
"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."


Fion C
Fion's Dog Training - NSW
"Clear, Client-Friendly Booking Tool with Responsive Support"
"As a dog trainer it is difficult to find software that does all of the things that you need it to do. Petboost is tailored specifically to the animal industry having features that no other booking system I have used previously has. I have worked in the industry for a number of years in grooming, daycare & training & have always had to use a mish mash of a number of systems & trackers to book & collect money. For my training business this software does everything I need it to do so I don't have to keep track of a number of different aspects across various platforms. It has simplified my life immensely."

Liz D
Fetch & Focus - QLD
"I no longer have to chase clients for late payments"
"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."


Camille H
Trail Sniffers - NSW
"Zero missed payments. Zero no-shows."
"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."


Annika L
Hound Health Bondi - NSW
"Foolproof, Easy-to-Use Booking with All the Accessories I Needed"
"Petboost is foolproof, easy to use, access and has all the accessories that I was seeking in an online booking platform. I genuinely love the AI Grazi, the talking dog - every time I need help locating or using a feature, Grazi helps me. I have used her to find invoices, change my reminder schedule and to locate appointments. Petboost provides a multi-purpose booking site for my small business. I needed a booking site that was accessible to clients and could allow me to load multiple locations for different days. The system provides reminders, uses both SMS and email, and has a card-on-file feature that holds funds securely. Essentially Petboost is making my job easier by doing the hard admin work for me."

Jade
Toof Petcare
Features that enhance the pet owner experience.
Everything you need to know about the pet owner booking experience.
Give them a booking experience they'll actually use. No downloads, no passwords, just simple booking.